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Privacy statement

Table of contents

Hyckes BV, located at Hyckes BV Verdunplein 17 – Unit E0168 5627SZ Eindhoven, is responsible for the processing of personal data as shown in this privacy statement.

Contact Details

https://www.hyckes.com
Hyckes LTD
Verdun Square 17 – Unit E0168
5627 SZ Eindhoven
+31403690404

Hyckes is the Data Protection Officer of Hyckes BV He/she can be reached via support@hyckes.com

Personal data we process

Hyckes BV processes your personal data because you make use of our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

– First and last name
-Address
-Telephone number
– E-mail address
-IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Information about your activities on our website

Personal data we process

Hyckes BV does not process any personal data because no personal data can be left on our site. We also don’t use social media plugins.

Special and/or sensitive personal data that we process

Hyckes BV processes the following special and/or sensitive personal data about you:

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot verify that a visitor is over the age of 16. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at support@hyckes.com and we will delete this information.

For what purpose and on what basis do we process personal data?

Hyckes BV processes your personal data for the following purposes:

– Handling your payment
– To be able to call or e-mail you if this is necessary to be able to perform our services
– Inform you about changes to our services and products
– Enable you to create an account
– To deliver goods and services to you
– Hyckes BV analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

Automated decision-making

Hyckes BV does not make decisions based on automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (e.g. an employee of Veiliginternetten.nl) in between.

How long we keep personal data

Hyckes BV does not store your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data: 2 years.

Sharing personal data with third parties

Hyckes BV only provides information to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Hyckes BV only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. It also allows us to optimize our website. You can opt-out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete any information that has been previously stored through your browser’s settings.

Cookies, or similar techniques, that we use

Hyckes BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Hyckes BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked for permission to place them. You can opt-out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete any information that has been previously stored through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or the social media companies. Below is an overview:

Googly Analytics
Name: _utma
Function: Analytical cookie that measures website visits
Retention period: 2 years

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to revoke your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation named by you. If you wish to exercise your right to object and/or right to data portability or if you have any other questions/comments about the data processing, please send a specified request to support@hyckes.com. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Hyckes BV will respond to your request as soon as possible, but in any case within four weeks. Hyckes BV would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by Hyckes BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to support@hyckes.com. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Hyckes BV would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Hyckes BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via support@hyckes.com.